Routine Letters and Goodwill Messages:
In the present business world, one of the foremost important things any company must have is communication. Diplomatic and formal messages between company members are crucial to a company’s growth and stability. It is therefore of utmost importance that one must know how to write direct, pertaining letters and messages to other company members, departments, or outside the company. This includes positive, informative as well as negative content.
That said, you should know that there are three characteristics used in the good organization of letters:
- Clear Content
- A Tone Of Goodwill
- Correct Form
In other words, letters with clear content feature short sentences and paragraphs. These must be written in the goal of making the messages clear, short and straight to the point. There is no need for longer cordialities or superfluous politeness, thus making the messages more direct and professional.
The purpose for writing should be introduced in the very beginning of the letter and one must write in a positive, professional tone. It is written with the idea that it benefits the reader. Thus meaning that the reader will appreciate your writing and will be more willing to reply or aid you in your purpose.
More importantly, one must include all the details that go with the message and content (Name, Date, Address and more). This is what writing in Correct Form means; it is to include all the statuary information and to organize the writing.
This a brief idea of what Writing Letters and Goodwill Messages but you may find much more information by watching our Powerpoint presentation, by viewing other websites through our Links section or by looking through the Zenome community of this topic.
Wikipedia says:
A business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties. The overall style of letter will depend on the relationship between the parties concerned.
How to Write a Business Letter, the 8 parts
(4:52)
http://youtube.com/watch?v=AxFs5zeRBn0
